Help & Support

Browse the answers below. Questions about plans, pricing or privacy are answered here.

Frequently asked questions

We don't train any models of our own on your data. AI features send the text of the goal you're working on to our LLM provider, OpenAI, which does not use API customer data to train its models under the API terms it has had in place since March 2023. OpenAI retains API request data for a limited period for abuse monitoring. The privacy policy lists exactly what is sent, what is never sent, and who our subprocessors are.

Read the privacy policy

Still stuck?

Support requests are tracked against your account, so sending one from here needs you to be signed in. If you have a question before you sign up, email us at support@chask.ai and a person will answer.

Help & Support

Frequently asked questions

How do I get access to Chask?

What does Chask cost, and what's included for free?

How many monthly credits do I get, and how many goals can I have?

The scheduler says a task has “no available slot”.

How do I connect my calendar?

How do I upgrade or change my plan?

Can I cancel? Do you offer refunds?

My account is restricted or I can't sign in.

How do I reset my password?

What happens to my data? Do you train AI models on it?

How do I export or delete my data?

What's the difference between feedback and support?

What should I expect during the beta?

Still stuck?